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As temperatures begin to drop, the risk of frozen pipes and water damage increases significantly. To help you safeguard your home this winter, we recommend the following simple but effective tips.

Guidance for your home:

1. Maintain consistent heating – Even when unoccupied, keep a steady temperature throughout the property.
2. Insulate exposed pipes – Focus on lofts, basements, and external areas.
3. Check stopcocks – Ensure they are working and easily accessible.
4. Monitor cold spots – Rooms with external walls or limited heating are most vulnerable.
5. Use smart technology – Leak detection systems and smart thermostats can provide early warnings.

Guidance for unoccupied homes:

1. Maintain a minimum temperature throughout the property.
2. Drain water systems if the property will be vacant for an extended period.
3. Arrange regular checks by a trusted person or property manager.

Advice if freezing occurs:

1. Turn off the water supply immediately.
2. Contact a qualified plumber before attempting any repairs.
3. Notify your insurer promptly to ensure swift claims assistance.